Frequently Asked Questions
Everything you need to know about your akta MTB gear and orders.
What is the typical shipping time for akta MTB orders?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location but typically range from 7-14 business days.
How do I determine the right size for my mountain bike apparel?
We provide a detailed sizing chart on every product page. We recommend measuring your chest, waist, and inseam to ensure the best performance fit for our jerseys and shorts.
What is your return policy for technical gear?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that items damaged during crashes are not eligible for standard returns.
Does akta MTB offer a crash replacement program?
Yes, we support our riders. If you damage your gear in a crash within the first year of purchase, contact our support team with a photo of the damage to receive a discount on a replacement item.
Are your jerseys and pants compatible with body armor?
Our technical apparel is designed with a 'rider-fit' that accommodates low-profile knee pads and chest protectors without sacrificing mobility or style.
How should I wash my MTB gear to ensure longevity?
To preserve technical fabrics and waterproof coatings, machine wash cold on a gentle cycle and hang dry. Avoid fabric softeners and bleach at all costs.